Dear customers, due to the continuous increase in raw material costs and the current geopolitical situation, the price lists of our suppliers are constantly changing.
We therefore ask you , for this period, to ask for quotations and availability; to our staff via email Thank you for your understanding, Greshabita

Privacy and Cookie Policy

Mod. IS01-18

Information for the processing of personal data.
(Articles 13 e 14 EUROPEAN REGULATION N. 679/2016)

The following information is addressed to all the people visiting and interacting with this e-commerce site owned by the society Gres Habita by Bertalli Srl. by Calicantus s.r.l., the c.d. web store (“e-shop”), where it is possible to buy on-line products. The e-shop is managed, on behalf of Gres Habita by Bertalli Srl. to Calicantus s.r.l. that deals with sales management and transactions made in the e-shop of Gres Habita by Bertalli Srl. (e.g.: orders management, products sale and delivery, returned products and guaranties management and other activities necessary to sale the products by the e-shop) as outside responsible of the treatment formally appointed and empowered by the same writing society.
It is reported that the society Gres Habita by Bertalli Srl. and Calicantus s.r.l., have signed a contract where they have defined their own responsibilities about the compliance with the obligations according to European Regulations; proper information about the essential content of the contract will be available contacting the Controller whose details are mentioned below.

Kind User,
the writing Gres Habita by Bertalli Srl. by Calicantus s.r.l., located in Via L. Mazzon 30 - 30020 Quarto D'Altino - (VE) , C.F. and P.I.V.A. 03757590272, as “Personal Data Controller” is to inform you, according to the articles 13 e 14 of the European Regulation n. 679/2016 (afterwards “EU Regulation”), that your data will be processed as following:

1. Subject of the processing
The data Controller is to inform you that identity personal data (e.g., First Name, Surname, Business name, address, phone number, e-mail, bank and/or payment references, etc.), .), afterwards called “persona data” or simply “data”, even verbally obtained directly or through third parties in the past, like those got in the future, might be subjected to processing in full compliance with EU Regulation. The Data Controller will manage it according to the law, specifically in order to perform a contract of which you are a part or for the execution of pre-contractual measures required (ex. to prepare an offer, etc.) (art. n. 6 of EU Regulation).

Data processing means any operation or complex of operations concerning the collection, record, organization, conservation, consultation, elaboration, modification, selection, extraction, comparison, use, interconnection, lock, communication, spread, destruction of the data themselves.

2. Legal basis and Purposes of treatment
Legal basis: EU Regulation n. 679/2016.
A) Without your express consent (art. 6 let. b), c), e) of UE Regulation), for the following purposes:
- in order to manage the access to e-shop services and facilitate the purchase of the products on line and also to allow your registration to the e-shop and the possible conclusion of the purchase contract by the e-shop;
- to fulfil pre-contractual, contractual and tax obligations arising from the relationships with you;
- to allow to enter the e-shop also as not logged in user and surf the e-shop;
- to allow you the registration to the Site, by creating an account, and to use the services reserved to the registered users and in particular the possibility to purchase by the e-shop;
- to allow the access to the e-shop and to surf in the e-shop as logged in user;
- to keep and manage your account;
- memorize in your account data and information like, as an example, your personal data, your orders history and your possible returned goods, your delivery and/or invoice favourite address;
- to allow to put your orders into the basket and to perform the purchase contract by the e-shop;
- to fulfil the obligations coming from the purchase contract performed by the e-shop, like, as an example, the delivery of the sold products;
- to allow the fulfilment of the obligations coming from the contract performed by the e-shop like, as an example, the payment even on line of the purchased products;
- to the general activity of assistance and customer care, so to satisfy the requests of information coming form the users or to answer to complaints, reporting e controversies;
- to fulfill obligations under the law, regulation, community legislation or order of Authority (like for example anti-money laundering);
- exercise the processing holder’s rights, for example the right of defence in court;
- to keep the general ledger;
- to management purposes (billing, possible document management, etc.);
- to the credit management;
- to statistical analysis and quality control;
- to insurance management;
- to technical assistance.

In particular your data will be processed to purposes related to perform the following fulfilments, related to low and contract obligations:
- Functional and technical access to the Site. No data are kept after closing the Browser;
- Evoluted browsing purpose or personalized management of the contents;
- Statistic purpose, browsing and users analysis.

B) Only with your specific and distinct consent (art. 7 of EU Regulation), for the following commercial and/or marketing and/or profiling purposes:
- dispatch by e-mail, post and/or sms and/or phone contacts of newsletters, commercial communications and/or advertising about products or services offered by the processing Holder and/or detection of quality satisfaction;
- dispatch by e-mail, post and/or sms and/or phone contacts of commercial communications and/or promotions of third parties (for example, business partner).

3. Mode of data processing
The processing of your personal data is performed by the operations showed in the art. 4 n. 2) of EU Regulation and precisely: collection, registration, organization, structure, adjustment, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of provision, comparison or interconnection, limitation, cancellation or destruction, lock. Your personal data are subjected to both papery and electronic and/or automated processing (however suitable to guarantee the safety and the discretion of the data).

4. Data retention time and more information
The Controller will process the personal data for the time necessary to fulfill the above purposes and in any case not beyond the legal terms from the end of the relationship (e.g. the data necessary to the execution of the purchase contract until the delivery of the product or, in case of delivery failure, until the termination of the contract).
With reference to the personal data subjected to the processing for marketing or profiling purposes, they will be kept in compliance with the principle of proportionality and in any case until the processing purposes will be performed or until the withdrawal of specific consent is asked by the person concerned. In particular the processing holder will hold the data for no more than 2 years from the collection of the data for Marketing Purposes and for a year for the data collected for profiling purposes.
Your personal data will be processed “lawfully, according to correctness and transparency” protecting your privacy and your rights.
An annual check of the processed data is expected to be done, it will also be possible to cancel them if no longer necessary to the expected purposes.

5. Access to data
Your data might be made accessible for the purposes mentioned in the above points 2.A) and 2.B):
- to members, employees and Controller’s collaborators in Italy and abroad, as appointed and/or inside processing data responsible and/or system administrators;
- to third parties or other subjects carrying out outsourcing activities on behalf of the processing Holder, as outside responsible of the processing (indicatively: associated studies, lawyers, data processing companies, certification bodies, accountant/fiscal consultant and in general all the Bodies responsible for checks and controls in the correct fulfilment of the purposes mentioned above, lenders, professional studies, consultants, insurance companies for the provision of insurance services, financial offices, Municipal Authorities and/or Offices, consultant and service companies and for job security; they might communicate data, or allow the access to them in the context of their own members, users and related assignees for specific market researches. Collected and processed data can also be communicated, in Italy and abroad, to subcontractors, suppliers, for the management of informative system, to carriers, forwarders and custom agents).
The detailed list of these figures is available at our offices and at your disposal.

6. Data communication
Without the need of express content (art. 6 let. b) and c) of EU Regulation), the Controller can communicate your data for purposes mentioned in point 2.A) to supervisory bodies, judicial authorities, insurance companies for the provision of insurance services, as well as to those subject to whom the communication is mandatory by law for the fulfilment of the purposes mentioned above.
These subjects will keep the data as independent data controllers.
During and after the browsing the data will not be disclosed to third parties, in particular to:
- Google: Advertising service, Advertising target, Analytics/Measurement, Content customization, Optimization;
- Google AdWords Advertising service, Advertising target, Analytics/Measurement, Content customization, Optimization;
- Google Analytics: Advertising target, Analytics/Measurement, Optimization.

Your data will not be disclosed.

7. Data transfer
Personal data are kept in devices located at the Controller’s office or at the provider, in the European Union. Anyway it is understood that the Controller, if necessary, will have the right to move the data to extra-EU countries. In that case the Controller ensures now that the transfer of data extra-EU will take place in accordance with applicable laws, after the stipulation of the contractual clauses and standard controls decided by the European Commission.
Both regarding the personal data in its devices, and possible data kept by the provider, the Controller has implemented technical and organizational measures adequate to guarantee a suitable level of security, in full compliance with the indications in the art. 32 of EU regulation.
Browsing: your browsing data might be transferred, according to the purposes mentioned above, in the following countries: - EU Countries, - United States.
Management of cookies: whether you have doubts or worries about the use of cookies, you can always intervene to avoid the settings and the reading, for example changing your privacy settings in your browser in order to block some kinds of them.
Sine each browser, and often different versions of the same browser, are really different form each other, if you prefer operating by yourself through the preferences of your browser, you can find detailed information about the necessary procedure in the guide of your browser.

8. Nature of the data and consequences of refusing to answer
The provision of the data for the purposes mentioned at point 2.A) is mandatory. If the data are missing, we will not be able to guarantee the Services as indicated in 2.A).(e.g.: the failure to notify the data will imply the impossibility for the user to perform the contract and to purchase by the e-shop).
With reference to the data for the purposes mentioned at point 2.B) it is optional. So, you can decide not to give any data or afterwards to deny the possibility to process the data already supplied: in this case, you cannot receive newsletters, commercial communications and advertising and/or anything else concerning the services offered by the Controller.
Anyway, you will carry on being entitled to the services mentioned in 2.A).

9. Rights of the interested party
As interested, you have the rights mentioned in art. 15 of EU regulation and precisely the following:
1. you have the right to get from the Controller the confirmation that the processing of your personal data is in progress or not, and if yes, to get the access to personal data and to the following information:
a) the purposes of the processing;
b) the categories of the personal data concerned;
c) the recipients or their categories that will be made aware of the personal data, in particular if they are recipients of third parties or International organizations;
d) if possible, the expected conservation period of personal data, contrary, the criteria used to determine that period;
e) the right of the interested party to ask to the Controller for the correction or cancellation of personal data or the limitation of the processing of the personal data concerned or the opposition to their processing;
f) the right to file a complaint to a supervisory authority (the Guarantor for the protection of personal data);
g) if the data are not collected from the interested party, all the information available about their origin;
h) the existence o fan automated decision-making process, the profiling included as mentioned in the art. 22, paragraphs 1 and 4 of EU regulation, and, in some cases at least, important information about the used logic, as well as the importance and the consequences of this processing concerned for the interested party.
2. If your personal data are transferred to a third country or to an International organization, you have the right to be informed about the existence of adequate guarantees according to the art. 46 of EU Regulation concerning the transfer.
3. The Controller will give you a copy of your personal data subjected to the processing upon your request.
In the case where you ask for more copies, the Controller can charge you a reasonable contribution based on administrative costs. If you submit the request by electronic means, and unless otherwise indicated, the information will be provided in electronic format commonly used.
4. The right to get a copy as mentioned in paragraph 3 must not affect the right and the freedom of others.
Furthermore, where applicable, you can enjoy the rights as mentioned in the article from 16 to 22 of EU Regulation. You precisely have:
- the right to correct personal data;
- the right to cancel them;
- the right to limit their processing;
- the right of data portability;
- the right of opposition;
- the right to complain to guarantor authority.
You have also the right to revoke at any time a possible consent already given without compromising the lawfulness of the processing based on the consent given before the revocation.

10. How to exercise rights
You can at any time exercise your rights sending:
- a registered mail with return receipt to the writer (see the address in the letterhead);
- a e-mail to privacy@.

11. Minors
What is offered by the Controller and object of the current relationship does not provide the intentional acquisition of personal information concerning minors. In the case where the information about minors are accidentally registered, the Controller will cancel it very quickly, on request of the person concerned.

12. Personal data not given by the person concerned
It can happen that the writer is not the Controller to whom you gave your personal data, but he result to be co-controller of the data or responsible of them outside, and for this reason your data got to the writer at a later time because of a contract governing the parties. In this case we specify that the writer will do everything possible to be sure you have been informed and have given the consent to the processing. You can ask at any time to the writer the origin of your data acquisition.

13. Controller, Responsible, D.P.O. (R.P.D.) and appointees
We supply below some information you have to know, not only to comply with legal obligations, but also because transparency and correctness towards our customers is a fundamental part of our activity.
Data controller. The data controller of your personal data is Gres Habita by Bertalli Srl. by Calicantus s.r.l. on behalf of the legal representative, responsible in your regards of the legitimate ad correct use of your personal data. You can contact him for any information or requests to the following details: phone +39 0321 956515, e-mail:
Appointees. Appointees updated list is guarded at the Controller’s office
14. Cookies
I cookies are text file automatically saved on the user’s computer during the browsing. Their aim is to make the experience of web site fruition more complete since they work like instruments to memorize user’s preferences.
On this site proprietary and third-party cookies are used as following, their presence is subordinate to the features provided for the web site in the design phase:

Technical cookies
Technical cookies are essential for the proper functioning of certain areas of the Website. For this reason, technical cookies are always used on the Site regardless of user preferences. In particular, the Site uses: PHPSESSID (duration of browsing session); it contains information on the browser session and allows users to access the site.

Reserved area Cookies
Whether a reserved area is present, a cookie able to remember user’s username and password is generated.
In this way you do not need to enter the same information at each following visit.

Mobile browsing Cookies
In oder to make the browsing experiential on last generation devices too, this web site is equipped with a cookie able to recognize, and memorize, the access device in use. Based on the information collected the most proper version of the web site will be shown.

E-shop order recover Cookies
Whether an e-commerce area is present, the system will memorize the user’s interaction with the purchase area creating a cookie able to recover the orders placed.

Third-party Cookies - Google Analytics
This web site uses third-party Cookies belonging to Google Inc. For the collection of the users’ browsing data. The collected data are only used in order to create statistic reports in the analysis tool Google Analytics.

A demographic users’ profiling can also be done, extracting statistically relevant data like age range, sex, interest categories.
More information about data treatment from Google Inc. Can be found at the following address:
To disable Google Analytics for display advertising or to customize the types of advertisements displayed, you can enter the address
To completely disable the collection of the statistic data from Google Analytics you can install the add-on for browser, you can download it for free from the address

Types of Cookies we use


Cookie Type Duration Description
PHPSESSID https 7 days This cookie is native to PHP applications. The cookie is used to store and identify the user's unique session ID for the purpose of managing the user's session on the website. The cookie is a session cookie and is deleted when all browser windows are closed.
cky-active-check https 1 giorno CookieYes sets this cookie to check if the consent banner is active on the site.
cookieyesID https 1 year CookieYes sets this cookie as a unique identifier for visitors based on their consent.
cky-consent https 1 year The cookie is set by CookieYes to remember the user's consent settings so that the website recognizes users on the next visit.
cookieyes-necessary https 1 year CookieYes sets this cookie to remember users' consent for the use of cookies in the 'Necessary' category.
cookieyes-functional https 1 year CookieYes sets this cookie to remember users' consent to the use of cookies in the 'Functional' category.
cookieyes-analytics https 1 year CookieYes sets this cookie to remember users' consent to the use of cookies in the 'Analytics' category.
cookieyes-performance https 1 year CookieYes sets this cookie to remember users' consent to the use of cookies in the 'Performance' category.
cookieyes-advertisement https 1 year CookieYes sets this cookie to remember users' consent for the use of cookies in the 'Advertising' category.
cookieyes-other https 1 minute CookieYes sets this cookie to remember users' consent for the use of cookies in the 'Other' category.
cky-action https 1 year This cookie is set by CookieYes and is used to remember the action taken by the user.


Cookie Type Duration Description
_gcl_au https 3 months Provided by Google Tag Manager to test the advertising efficiency of websites using their services.
_ga https 2 years The he _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also tracks site usage for the site analysis report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid https 1 day Installed by Google Analytics, the _gid cookie stores information on how visitors use a website, also creating an analytical report on website performance. Some of the data collected includes the number of visitors, their source and the pages they visit anonymously.
_gat_UA-135747737-1 https 1 minute A variant of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to monitor visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it refers to.
_hjFirstSeen https 30 minutes Hotjar sets this cookie to identify a new user's first session. Stores a true / false value, which indicates whether it was the first time Hotjar saw this user.
_hjIncludedInPageviewSample https 2 minutes Hotjar sets this cookie to know if a user is included in the data sampling defined by the site's page view limit.
_hjAbsoluteSessionInProgress https 30 minutes Hotjar sets this cookie to detect a user's first pageview session. This is a True / False flag set by the cookie.
_hjTLDTest https session To determine the more generic cookie path to use in place of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.


Cookie Type Duration Description
_fbp https 3 months This cookie is set by Facebook to display advertisements on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr https 3 months Facebook sets this cookie to show relevant advertisements to users by monitoring user behavior on the web, on sites that have Facebook pixels or Facebook social plug-ins.


Cookie Type Duration Description
_hjSessionUser_1344334 http 1 year Hotjar cookie that is set when a user first arrives on a page with the Hotjar script. It is used to keep the Hotjar user ID, unique for that site on the browser. This ensures that the behavior on subsequent visits to the same site is attributed to the same user ID.
_hjSession_1344334 http 30 minutes A cookie that contains current session data. As a result, subsequent requests within the session window will be attributed to the same Hotjar session.
removeAlertCookie http 10 years This cookie tracks when the user chooses to remove the Cookie notification banner.

Other active third-party cookies can be : AddThis ( ), Bing ( ), CloudFlare ( ), Facebook (, Feedaty ( ), HotJar ( ), Linkedin ( ), ShareThis ( ), TrustedShop (, Twitter( ), Yotpo ( ), Zendesk ( )

To discover all the active cookies on this site you can use the service available at the address or similar services.

Remember that all the data collected by cookies on this site will be never released to third parties except Google Inc. Or their certified partners.